PATIENT PAYMENT
You may make a payment through Phreesia, or by calling our billing department at 334-393-3686 Ext. 5.
OUR PAYMENT POLICY
If you fail to come in for your appointment or do not cancel 24 hours in advance, you will be charged a $25 no show/cancellation fee. You must speak with the office to cancel an appointment, our answering service does not take messages. All patients are responsible for payment of any monies due (copays, deductibles, and/or co-insurance) at the time services are rendered at check-in. If your insurance processes your claim and states that you owe more money than was collected at the time of service, prompt payment is expected. Accounts over 90 days old could be placed with an outside collection agency and charged 33% collection fee. If your account is placed in collections, you will be required to pay the collection amount in full prior to scheduling another appointment or being seen. If you make payment with a check and it is returned to us by the bank after their return check process, you will also incur a return check fee of $30 per check. The return check fee can be paid with cash, money order, or credit card but not with a check. Additional fees will be charged accordingly.